Q&A
CHECKLIST
Checklist in case of a malfunctioning Projecta Intelli-Start IS920 & IS1220 Jump Starter
STEP 1
First use:
Did you ensure the jump starter is fully charged before first use? The device comes from the factory with about 70% charged battery. Make sure the battery is 100% charged, 4 illuminated bars on display of the device.
STEP 2
Connection to battery:
Make sure the jump starter is connected properly to the correct terminals (+ red and – black) on the vehicle battery.
STEP 3
Activating the jump starter:
If the clamps are connected correctly, the device must be activated manually. With the power button. If all goes well now the Jump Start button will flash. To continue the jump start procedure, press the jump start button. The clamp LED should turn on to green and the vehicle can be jump-started. The jump start can now be performed
STEP 4
The jump start button doesn’t flash:
If the IS920 and IS1220 are connected correctly, the Jump Start button will flash. If this is not the case, probably the terminals are not properly connected to the battery terminals, reconnect the terminals. Until the jump start button flashes. The jump start can now be performed.
STEP 5
The jump start button still doesn’t flash:
The vehicle battery voltage is lower than 3V, the override function must be activated. By pressing and holding the Jump Start button for 3 seconds. The jump start can now be performed.
STEP 6
Problems at low temperatures:
Extreme temperatures can affect jump starter performance. It is recommended not to leave the jump starter in the vehicle during extremely low outside temperatures.
If the temperature of the jump starter is too low for this reason, the device must be activated by switching on a power user of the vehicle. This could, for example, be a heater fan or the rear
window heater.
STEP 7
Rapid Recharge Technology
automatically starts up:
After a successful jumpstart, the jump starter can rapidly recover charge from the vehicle’s alternator. Leaving the clamps connected to the vehicle battery for at least 40 seconds (max. 10 min) after starting the vehicle will recharge the jump starter to 100% of the original charge status.
Once the jump starter is fully charged the RRT will shut off and the user can disconnect the clamps.
STEP 8
Recharge Technology does not start up automatically:
If the Rapid Recharge Technology does not work, it is most likely due to a non-working alternator of the vehicle started up. The jump starter will now need to be charged externally (12v or 230V).
If your Projecta IS920 or IS1220 still does not work despite the above instructions, it is best to send the device directly to our service department. Provided, of course, that the device is still within the warranty period. Click on serenco.com under downloads for the required RMA procedure
Q&A
Projecta Intelli-Start Jump Starter Usage TipsOther things to consider, all Intelli-Start devices.
No. 1
No. 2
(applies to IS1500, IS2000, IS3000, IS5000)
• Also check the charging posts on the docking station are clean.
No. 3
If an AC adaptor is being used to charge via the docking station (IS2000, IS3000 & IS5000), confirm the AC adaptor has power available at the connector to the docking station.
No. 4
Check for error messages on the screen
• (IS1400, IS2000, IS3000 & IS5000)
• Check the display for error messages (samples below)
No. 5
The override mode:
SPECIAL NOTE, the safety features are DISABLED when override is enabled. Use of override should only be considered when necessary. Reverse connection, automatic voltage detection, short circuit protection etc will not be enabled so no there are no protection features to protect the jump starter from misuse.
- Warning: Pay extra attention to the voltage selection and clamp orientation when using the override mode.
- If battery is detected when clamps are attached and has adequate voltage, DO NOT ENABLE OVERRIDE.
- Only use override, when battery is not detected or voltage is less than 1V and select correct voltage.
If your Projecta device still does not work despite the above instructions, it is best to send the device directly to our service department. Provided, of course, that the device is still within the warranty period. Click on serenco.com under downloads for the required RMA procedure
Projecta Intelli-Start IS2000SPF FAILURE MESSAGE
SPF happens if the surge protection device fails short. Our suggestion is to remove the SPF by following the below steps:
1. Turn off the unit and wait for 1 minute.
2. While it is off, press and hold 12 and 24V buttons.
3. While holding those buttons, press power button.
4. The jump starter would then enter the 1st calibration page.
5. Press power button again to enter the 2nd calibration page.
6. Then press and hold power button while on the 2nd calibration page.
7. Then jump starter would turn off.
8. Turn on jump starter by pressing power button.
9. Turn off jump starter by pressing power button, then wait for 10s.
10. Repeat (8) and (9) 2 more times.
11. If SPF screen no longer occurring, then issue is solved.
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